Project Governance with Telia IT

Telia

Company description

Telia Company is one of the leading telephone companies and mobile network provider with a total of 182 million mobile customers worldwide and operations in Nordics Baltics Central Asia and South Asia. Telia Company is headquartered in Stockholm and its stocks are traded on Stockholm and Helsinki Stock Exchanges.  

Telia Denmark is part of Telia Company. We operate in the very competitive Danish market of Telecommunication. Telia Denmark serves BtB as well as BtC markets and employs approximately 1000 people in various disciplines including sales product development marketing finance customer support networks & IT.

Project description

One of the top priorities at Telia is to provide new products and services with high speed high quality and high value for our customers. In order to achieve it we are forced to continuously simplify our IT systems and refine product portfolio. That means we need to make hard choices on which products or services should be discontinued.

At the moment the process of choosing underperforming products or services is not clearly defined. Threfore we want to develop a framework or a set of project governance rules that would help everyone at Telia take well-informed and faster decisions which projects need to be discontinued. A part of your thesis you could:

  • Analyse data from customers on different products & services performance over time – revenue costs etc.
  • Develop KPI’s for products and services based on historical data to evaluate their performance
  • Provide managerial recommendations on how we should use KPI’s to track and govern all projects at Telia

To help you answer these questions we have an access to a data of huge amount of detailed data on products & services and related revenue and costs from Telia’s almost 2 mill. customers. You are also more than welcome to propose your approach to this challenge. 

Student description

For this project we seek talented Master Thesis student  (or a group of students) pursuing relevant business and/or IT education at CBS ITU or DTU. We expect you to have relevant knowledge about project governance and IT systems. Besides it is important that you would have a strategic mindset and proactive approach to go through this project.

This project will involve Telia IT department. We will support you with internal contact person at organization access to extensive qualitative data and opportunities to interview internal employees and managers.

Please send us your 150 words application via online form below attaching your and your partners CVs. The applications are being screened on an ongoing basis with latest date to apply on 30th November. For any questions or more information please contact info@matchmythesis.com 

80
Deadline
Dec 05, 2016
Degree
Masters'
Location
Register

Keywords:

Project governance

KPI's

Project management

Performance tracking