masters Thesis Project Collaboration Wanted

Name
Anne-louise Fyhring Johansen
University
Aalborg University (AAU), Denmark
Degree & Study program
Masters in Service systems design
GPA: 0.0
Category
Design
Keywords
Service systems design experience customer journey process organisation.
Proposal
Service design is human driven design thinking. It is a field within design dealing with both the tangible and intangible elements of a service. Key activities such as processes infrastructure and material component of a service is designed in order make the service competitive relevant to customers and increase customer satisfaction.

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